As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and providing first-class customer service
Job Summary
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and providing first-class customer service.
Responsibilities include managing check-in, bag drop, boarding gates, handling reservations, issuing tickets, processing refunds, and managing lost and found baggage.
AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision, company-matched 401(k), and free on-the-job training.
Matching Summary
As a Passenger Service Agent, you will ensure traveling customers are well-informed and in the right place at the right time, prioritizing their needs and providing first-class customer service.
Skills & Requirements
Must-have
Customer service
Safety and security procedures
Handle customer interactions
Baggage handling
Flight schedule inquiries
Nice-to-have
Friendly and outgoing
Outstanding customer service focus
Energy and enthusiasm
Respect for team
Key Requirements
Speak English and Italian
High school diploma, GED, or equivalent experience