Client-facing experience in call-center environment
Ability to communicate with c-level executives
The team's mission is to provide excellent customer service by leveraging knowledge of equity and Carta to reduce customer effort
Job Summary
The team's mission is to provide excellent customer service by leveraging knowledge of equity and Carta to reduce customer effort.
As one of the first few hires on the APAC Customer Support team, you will serve as the primary point of contact for customers via phone, chat, and email.
Support analysts are expected to maintain an in-depth understanding of the software platform and assist with product development by testing new features.
Matching Summary
The team's mission is to provide excellent customer service by leveraging knowledge of equity and Carta to reduce customer effort.
Skills & Requirements
Must-have
Fluent English communication skills
Client-facing experience in call-center environment