The Field Assurance Technician at BD plays a critical role in ensuring the quality and safety of medical devices by providing technical support, conducting product investigations, and maintaining high customer satisfaction
Job Summary
The Field Assurance Technician at BD plays a critical role in ensuring the quality and safety of medical devices by providing technical support, conducting product investigations, and maintaining high customer satisfaction.
This role involves performing on-site investigations, collaborating with multiple teams, and managing product returns to support complaint handling and product improvement.
BD offers a culture that values learning, growth, authenticity, and accountability, encouraging employees to help reinvent the future of health.
Matching Summary
The Field Assurance Technician at BD plays a critical role in ensuring the quality and safety of medical devices by providing technical support, conducting product investigations, and maintaining high customer satisfaction.
Skills & Requirements
Must-have
Field complaint investigation
Technical support and training
Product return management
Data collection and root cause analysis
Collaboration with engineering and regulatory teams