Technical Support Engineer- Fixed Term (remote, Rou)

CrowdStrike UK

Rou, Romania
Hybrid
Troubleshooting customer technical issues
Api technologies (rest) support
Siem solutions management
As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally

Job Summary

  • As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally.
  • The role involves working with CrowdStrike internal teams to resolve customer problems including troubleshooting, identification of root cause and issue resolution to help them receive the most benefit from their investment.
  • CrowdStrike offers market leader compensation, comprehensive wellness programs, competitive vacation, and professional development opportunities.

Matching Summary

As a Technical Support Engineer, you will be part of a highly skilled talented Customer Support team who work with CrowdStrike customers globally.

Skills & Requirements

Must-have

  • Troubleshooting customer technical issues
  • API technologies (REST) support
  • SIEM solutions management
  • Customer liaison with internal teams
  • Knowledge base content creation

Nice-to-have

  • Passion for solving customer issues
  • Relentless focus on innovation
  • Limitless passion for technology
  • Creative thinking for process improvements

Key Requirements

  • Bachelor’s Degree or equivalent
  • 2+ years customer support experience
  • Windows and Linux platform expertise
  • Experience supporting security applications

Work Rights

Not specified

Tailored Resume

Cover Letter