Dutch/flemish Customer Service Roles - Spain (flyer)

Concentrix

Benalmádena Costa, Spain
Dutch or flemish language proficiency
High school diploma required
Strong computer navigation skills
The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet depending on client requirements

Job Summary

  • The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet depending on client requirements.
  • Employees must ensure service delivery meets contractual Key Performance Indicators while demonstrating empathy and professionalism.
  • Candidates should be able to work in a fast-paced environment with the ability to rotate shifts as needed.

Matching Summary

Match Score: 75

The Advisor I position interfaces with customers via inbound calls, outbound calls, or the Internet depending on client requirements.

Skills & Requirements

Must-have

  • Dutch or Flemish language proficiency
  • High school diploma required
  • Strong computer navigation skills
  • Ability to rotate shifts as needed
  • Fast-paced high production environment tolerance

Nice-to-have

  • Three to six months relevant experience
  • Empathy and rapport building skills
  • Multi-tasking and adaptability
  • Team collaboration abilities
  • Product knowledge retention

Key Requirements

  • High school diploma preferred
  • Dutch/Flemish language fluency
  • Shift rotation availability
  • Basic PC knowledge
  • No prior call center experience required for Philippines candidates

Work Rights

Not specified

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