Customer Service Representative

Hendrick Luxury Collision Center

Charlotte, North Carolina, US
Excellent interpersonal communication skills
Advanced microsoft office proficiency
Ability to work evenings weekends holidays
The role is responsible for maintaining customer satisfaction throughout the dealership contributing to business development

Job Summary

  • The role is responsible for maintaining customer satisfaction throughout the dealership contributing to business development.
  • Employees must address customer concerns and resolve issues between customers and the dealership sales and service departments.
  • The position requires regular and predictable attendance with scheduled shifts that may include evening hours, weekends, and holidays.

Matching Summary

The role is responsible for maintaining customer satisfaction throughout the dealership contributing to business development.

Skills & Requirements

Must-have

  • Excellent interpersonal communication skills
  • Advanced Microsoft Office proficiency
  • Ability to work evenings weekends holidays

Nice-to-have

  • Previous customer service experience desired
  • Demonstrates company core values
  • Commitment to continuous improvement

Key Requirements

  • High School Diploma or GED required
  • Up to 3 years of work experience
  • Valid Driver's License required

Work Rights

Not specified

Tailored Resume

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