Service Reliability Manager (gnsp)

Sky Group Limited

London, United Kingdom
Hybrid
Service reliability management
Shift team leadership
Telecom network architecture
The role involves managing shift teams and leading business change processes for the Service Reliability team at Sky Group Limited

Job Summary

  • The role involves managing shift teams and leading business change processes for the Service Reliability team at Sky Group Limited.
  • Candidates must possess a detailed technical understanding of telecoms networks including IP core, access, transmission, cloud, and ISP services.
  • Sky offers a hybrid working model with office space in Brick Lane, London, alongside comprehensive benefits and a focus on diversity.

Matching Summary

The role involves managing shift teams and leading business change processes for the Service Reliability team at Sky Group Limited.

Skills & Requirements

Must-have

  • Service Reliability Management
  • Shift Team Leadership
  • Telecom Network Architecture
  • Incident Management Processes
  • Network Engineering Expertise
  • IP Core and Access Networks

Nice-to-have

  • Automation and Monitoring Tools
  • Strong Troubleshooting Skills
  • Hybrid Working Environment
  • Diversity and Inclusion Focus
  • Continuous Service Improvement

Key Requirements

  • Professional-level certification (e.g., CCNP, NSE)
  • Experience managing telecoms change and incident processes
  • Technical guidance capability for Service Reliability Engineers

Work Rights

Not specified

Tailored Resume

Cover Letter