Senior Analyst – Global Warranty - Labor Information System

GM

Hybrid (expected to report to a specific location at least 3 times a week)
Labor information system business owner
Design and execute test cases
Audit and compliance activities
GM is seeking a Senior Analyst for the Global Warranty - Labor Information System, responsible for managing the Labor Information Database and collaborating with the Global Warranty Management team. The ideal candidate should have 3-5 years of relevant experience, strong analytical skills, and a focus on customer satisfaction

Job Summary

  • In this role, you will be the business owner for the GM Labor Information Database (GMLID) and a key partner to the Global Warranty Management team.
  • You will design and execute test cases for warranty projects, support audit and compliance activities, and help reduce warranty costs worldwide.
  • This is a globally focused role that blends data, process, and customer support to improve warranty performance and the dealer experience.

Matching Summary

Match Score: 85

GM is seeking a Senior Analyst for the Global Warranty - Labor Information System, responsible for managing the Labor Information Database and collaborating with the Global Warranty Management team. The ideal candidate should have 3-5 years of relevant experience, strong analytical skills, and a focus on customer satisfaction.

Skills & Requirements

Must-have

  • Labor Information System business owner
  • Design and execute test cases
  • Audit and compliance activities
  • Master warranty data maintenance
  • SAP master warranty management

Nice-to-have

  • Improve warranty performance
  • Enhance dealer experience
  • Cross-functional and cross-cultural collaboration

Key Requirements

  • Bachelor Degree or equivalent experience
  • 3-5 years related job experience
  • Knowledge of Field Service Operations, Aftersales
  • Ability to manage multiple projects with autonomy

Work Rights

Not specified

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