This role focuses on delivering consistent, high-quality onboarding and training experiences to customers globally using Sedna's AI-powered platform
Job Summary
This role focuses on delivering consistent, high-quality onboarding and training experiences to customers globally using Sedna's AI-powered platform.
Candidates must be comfortable traveling internationally approximately 30% of the time to conduct onsite and virtual training sessions independently.
The position supports Sedna's mission to revolutionize global trade by ensuring customers achieve early adoption and time-to-value through structured education.
Matching Summary
This role focuses on delivering consistent, high-quality onboarding and training experiences to customers globally using Sedna's AI-powered platform.
Skills & Requirements
Must-have
Background in maritime shipping or logistics
Confidence presenting to customer audiences
Willingness to travel internationally 30% of time
Ability to follow structured processes and agendas
Strong written and verbal communication skills
Nice-to-have
Prior customer-facing experience in training or support
Exposure to SaaS products or operational software
Experience working across different cultures
Interest in sustainability and global trade innovation
Key Requirements
Education or background in maritime, shipping, logistics, or port operations
Legal right to travel internationally and meet visa requirements
Highly organized with ability to manage scheduled commitments reliably