Customer Service Representative

Livingston Animal Hospital

North Chatham, NY, United States
$18 ph
On-site
Greet clients warmly
Answer multi-line phone system
Schedule appointments accurately
Livingston Animal Hospital is seeking a friendly and motivated Customer Service Representative to join their team. The role focuses on providing excellent customer service in a fast-paced environment while supporting both clients and their pets

Job Summary

  • Our Customer Service Representatives are the heart of our practice—they are often the first point of contact for our clients and play a vital role in creating a positive experience for both pets and their people.
  • Learn and become comfortable with basic veterinary terminology and products.
  • Evening shifts are required and must be available to work Saturdays as needed.

Matching Summary

Match Score: 85

Livingston Animal Hospital is seeking a friendly and motivated Customer Service Representative to join their team. The role focuses on providing excellent customer service in a fast-paced environment while supporting both clients and their pets.

Salary

$18 per hour

Skills & Requirements

Must-have

  • Greet clients warmly
  • Answer multi-line phone system
  • Schedule appointments accurately
  • Process payments, refunds, and credits
  • Maintain and update patient records
  • Respond to client emails
  • Navigate veterinary software platforms

Nice-to-have

  • Passion for pets
  • Thrive in a fast-paced environment
  • Positive, friendly attitude
  • Team player
  • Commitment to professional workplace culture

Key Requirements

  • High School Diploma, GED, or equivalent
  • At least one year of customer service experience
  • Ability to lift up to 50 pounds

Work Rights

Not specified

Tailored Resume

Cover Letter