Support the Continuous Service Improvement Program by performing technical incident management, problem resolution, and escalation procedures
Job Summary
Support the Continuous Service Improvement Program by performing technical incident management, problem resolution, and escalation procedures.
Develop and customize Grafana dashboards to visualize metrics and logs, and configure cloud resources including virtual machines, databases, and networking components.
Administer job scheduling environments utilizing AutoSys and Control-M, and operate within UNIX/Linux systems and Sybase databases.
Matching Summary
Support the Continuous Service Improvement Program by performing technical incident management, problem resolution, and escalation procedures.
Salary
$111,100.00 – $130,000.00/year
Skills & Requirements
Must-have
technical incident management
problem resolution and escalation
Grafana dashboards visualization
cloud resource deployment
SharePoint site configuration
AutoSys and Control-M administration
UNIX/Linux and Sybase operations
Nice-to-have
acting responsibly
thinking commercially
taking initiative
working collaboratively
inclusive work environment
Key Requirements
Bachelor’s degree in Computer Science or related field or equivalent
five (5) years of progressively responsible experience