Sales Support Representative-residential Trade

Ferguson PLC

Base: $24.00 ph starting (range $18.71 - $29.92); ...
Customer service experience
Crm system proficiency
Phone system usage
Ferguson is a Fortune 500 company dedicated to making complex projects simple, successful, and sustainable for customers

Job Summary

  • Ferguson is a Fortune 500 company dedicated to making complex projects simple, successful, and sustainable for customers.
  • The role involves working with sales associates to determine the best products and solutions while ensuring personalized customer service through timely quotations.
  • Associates enjoy a holistic benefits package including health, dental, vision, paid time off, life insurance, and a 401(k) with company match.

Matching Summary

Ferguson is a Fortune 500 company dedicated to making complex projects simple, successful, and sustainable for customers.

Salary

Base: $24.00 per hour starting (range $18.71 - $29.92); Bonus/Equity: Eligible for bonus or incentive plan; Benefits: Health, dental, vision, PTO, life insurance, 401(k) match

Skills & Requirements

Must-have

  • Customer service experience
  • CRM system proficiency
  • Phone system usage
  • Microsoft Office skills
  • Timely decision making

Nice-to-have

  • Trades background in plumbing or HVAC
  • Upselling abilities
  • Fast-paced environment adaptability
  • Relationship building skills

Key Requirements

  • 0-3 years of sales or customer service experience preferred
  • Experience in plumbing, HVAC, or other trades is a plus
  • General digital literacy including Microsoft Office

Work Rights

Not specified

Tailored Resume

Cover Letter