It Support Engineer

Deel

Philippines
Not specified; stock grant opportunities dependent...
Fully remote
Experience managing mac & windows estate
Interest in mobile device management platforms
Knowledge of application packaging and deployment
Deel is seeking an IT Support Engineer to enhance its global IT support services, focusing on device management and customer support. The ideal candidate will possess a blend of technical expertise, communication skills, and a problem-solving mindset, contributing to Deel's mission of transforming the future of work

Job Summary

  • Deel is the all-in-one payroll and HR platform supporting workers in over 150 countries.
  • This role involves building and enhancing IT device management services for a global customer base while providing technical support to sales teams.
  • The company offers stock grant opportunities, flexible remote work options, and access to WeWork locations.

Matching Summary

Match Score: 85

Deel is seeking an IT Support Engineer to enhance its global IT support services, focusing on device management and customer support. The ideal candidate will possess a blend of technical expertise, communication skills, and a problem-solving mindset, contributing to Deel's mission of transforming the future of work.

Salary

Not specified; Stock grant opportunities dependent on role; Additional perks based on employment status

Skills & Requirements

Must-have

  • Experience managing Mac & Windows estate
  • Interest in Mobile Device Management platforms
  • Knowledge of application packaging and deployment
  • Good working knowledge of IT security
  • Ability to work under pressure

Nice-to-have

  • Experience automating device actions with Python
  • Experience with Windows Autopilot
  • Background in third-party customer support
  • Strong communication skills for non-experts
  • Methodical approach to prioritizing tasks

Key Requirements

  • Experience with Mac and Windows environments
  • Interest in MDM tools like Jamf or Intune
  • Solid technical knowledge and proactive skill development

Work Rights

Not specified

Tailored Resume

Cover Letter