Bilingual Concierge (full-time)

Sofitel Brisbane Central

Ottawa, Canada
Base: $27.50ph; bonus/equity: not specified; benef...
On-site
Bilingual in both languages
Outstanding guest services skills
Sophisticated verbal and written communication
Assist guests with mail, messages, and any plans or arrangements they require, ensuring timely follow-up and confirmations

Job Summary

  • Assist guests with mail, messages, and any plans or arrangements they require, ensuring timely follow-up and confirmations.
  • Consistently offer professional, friendly, and engaging service while assisting guests regarding hotel facilities.
  • The company offers a comprehensive extended health benefits package, a 50% food and beverage discount, and discounted rates in Accor worldwide.

Matching Summary

Assist guests with mail, messages, and any plans or arrangements they require, ensuring timely follow-up and confirmations.

Salary

Base: $27.50/hour; Bonus/Equity: Not specified; Benefits: Comprehensive extended health benefits package

Skills & Requirements

Must-have

  • Bilingual in both languages
  • Outstanding guest services skills
  • Sophisticated verbal and written communication
  • Computer literate in Microsoft Windows
  • Strong interpersonal and problem solving abilities
  • Ability to work under pressure

Nice-to-have

  • Wonderful company culture
  • Employee benefit card
  • Learning programs through academies
  • Corporate Social Responsibility activities
  • Previous supervisory/management experience

Key Requirements

  • Previous customer related experience required
  • Must possess a professional presentation
  • Highly responsible & reliable
  • Ability to work cohesively with fellow colleagues
  • Ability to focus attention on guest needs

Work Rights

Not specified

Tailored Resume

Cover Letter