Senior Customer Care Lead, Psa

Collectors Universe

Santa Ana, CA, United States
Base: $28; bonus/equity: not specified; benefits: ...
Fully remote
6+ years customer service experience
Fluent in english
Salesforce and google docs familiarity
Collectors Universe is a leading creator of innovative technology for collectors worldwide

Job Summary

  • Collectors Universe is a leading creator of innovative technology for collectors worldwide.
  • As a Senior Customer Care Team Lead, you will provide world-class customer care and resolve inquiries across various channels.
  • Employees enjoy benefits such as health insurance, 401(K) matching, and a fun working environment.

Matching Summary

Collectors Universe is a leading creator of innovative technology for collectors worldwide.

Salary

Base: $28; Bonus/Equity: Not specified; Benefits: Health Insurance, 401(K) matching

Skills & Requirements

Must-have

  • 6+ years customer service experience
  • Fluent in English
  • Salesforce and Google Docs familiarity

Nice-to-have

  • Fluency in other languages
  • Excellent oral communication skills
  • Positive team spirit

Key Requirements

  • Ability to manage difficult customer situations
  • Experience in a support contact center environment
  • Strong problem-solving skills

Work Rights

Not specified

Tailored Resume

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