Collections Specialist

Compass Group Canada

Location, , Canada
Base: $60,000 to $65,000; bonus/equity: discretion...
On-site
Manage customer accounts
Reduce past-due balances
Timely collection of payments
The Collections Specialist is responsible for managing customer accounts, reducing past-due balances, and ensuring timely collection of payments

Job Summary

  • The Collections Specialist is responsible for managing customer accounts, reducing past-due balances, and ensuring timely collection of payments.
  • This role requires strong communication, analytical skills, and the ability to resolve billing issues while maintaining excellent customer relationships.
  • Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate.

Matching Summary

The Collections Specialist is responsible for managing customer accounts, reducing past-due balances, and ensuring timely collection of payments.

Salary

Base: $60,000 to $65,000; Bonus/Equity: discretionary bonus or incentive programs; Benefits: group benefits, employer RRSP contributions

Skills & Requirements

Must-have

  • Manage customer accounts
  • Reduce past-due balances
  • Timely collection of payments
  • Resolve billing issues
  • Maintain customer relationships
  • Invoice and payment reconciliation
  • Dispute resolution

Nice-to-have

  • Excellent customer service
  • Internal collaboration
  • Industry experience is a plus

Key Requirements

  • 3-5 years collections, billing, or credit experience
  • Strong communication and negotiation skills
  • Excellent attention to detail
  • Strong analytical and problem-solving abilities
  • Intermediate to advanced Excel skills
  • Experience with ERP/AR systems

Work Rights

Not specified

Tailored Resume

Cover Letter