Patient Service Representative - The Liberty Clinic
Bmwofkansascitysouth
Not specified; not specified; not specified
High school graduate or ged required
1+ years customer service or healthcare experience
Proficiency with epic cadence and emr systems
The Patient Service Representative is a critical member of the physician's care team responsible for creating a seamless patient experience
Job Summary
The Patient Service Representative is a critical member of the physician's care team responsible for creating a seamless patient experience.
Key duties include scheduling appointments using Epic Cadence, verifying insurance, collecting payments, and assisting patients with MyChart activation.
The role requires maintaining patient confidentiality, following Health System policies, and supporting front desk workflows during high-volume clinic hours.
Matching Summary
The Patient Service Representative is a critical member of the physician's care team responsible for creating a seamless patient experience.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
High school graduate or GED required
1+ years customer service or healthcare experience
Proficiency with Epic Cadence and EMR systems
Ability to collect copays and verify insurance
Knowledge of HMO, PPO, VA, and Medicare plans
Nice-to-have
College coursework towards Associate's or Bachelor's degree
Bilingual language skills with documented proficiency
Experience with MyChart activation and support
Clerical or registration experience in healthcare
Strong problem resolution and communication skills
Key Requirements
High School Graduate or GED
1 or more years customer service or health care experience
English reading, writing, speaking, and understanding ability