Officer - It At Information Technology

Me2Works

Discovery Bay, Hong Kong
On-site
Troubleshooting hardware, software and network issues
Email system support
Hardware replacement and upgrades
Me2Works is seeking an IT Officer to provide daily technical support to internal users at their Discovery Bay location. The role involves troubleshooting hardware and software issues, maintaining IT systems, and collaborating with IT team members on projects

Job Summary

  • Provide daily IT support to internal users, including troubleshooting hardware, software and networking issues.
  • The position also involves monitoring server performance, maintaining accurate IT records and collaborating with the IT team to support ongoing projects, all while delivering excellent customer service across multiple office locations.
  • We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.

Matching Summary

Match Score: 85

Me2Works is seeking an IT Officer to provide daily technical support to internal users at their Discovery Bay location. The role involves troubleshooting hardware and software issues, maintaining IT systems, and collaborating with IT team members on projects.

Skills & Requirements

Must-have

  • troubleshooting hardware, software and network issues
  • email system support
  • hardware replacement and upgrades
  • software installation and configuration
  • network equipment configuration
  • server monitoring and checks
  • IT asset record maintenance

Nice-to-have

  • customer-focused and responsive
  • collaborate with IT team members
  • travel to different office locations

Key Requirements

  • Diploma or above in IT/Computer Science
  • Minimum 1 year technical support experience
  • Relevant certifications are a plus
  • Experience with Windows, Microsoft Office, Lotus Notes
  • Good knowledge of network configuration (LAN, Wi-Fi, TCP/IP)
  • Familiarity with server monitoring
  • Ability to work independently

Work Rights

Not specified

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