Customer Service Officer

AIG Insurance Hong Kong Limited

Hong Kong, HK
Good communication skills in english
Cantonese language proficiency required
Fast typing speed and pc literacy
The role involves answering customer enquiries and complaints by phone and email while providing accurate product information

Job Summary

  • The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
  • The position requires in-person collaboration in the office with no shifting required and a standard 5-day work week.

Matching Summary

The role involves answering customer enquiries and complaints by phone and email while providing accurate product information.

Skills & Requirements

Must-have

  • Good communication skills in English
  • Cantonese language proficiency required
  • Fast typing speed and PC literacy
  • Microsoft Office proficiency preferred
  • Ability to work under pressure

Nice-to-have

  • Positive attitude and modesty
  • Proactive mindset and eagerness to learn
  • Strong time management and organization
  • Team player with can-do attitude
  • Responsibility and patience in service

Key Requirements

  • Form 5 educational standard
  • 1 year relevant experience in Front desk/Admin or Contact Center
  • English and Cantonese fluency

Work Rights

Not specified

Tailored Resume

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