Portfolio Account Manager

Amex GBT

Gurgaon, India
Manage centralized mailbox for apac accounts
Primary point of contact for portfolio accounts
Address issues via emails
Manage and oversee the centralized mailbox for APAC accounts, ensuring timely and professional responses to client inquiries and maintaining service excellence standards

Job Summary

  • Manage and oversee the centralized mailbox for APAC accounts, ensuring timely and professional responses to client inquiries and maintaining service excellence standards.
  • Serve as the primary point of contact for portfolio accounts across the APAC region, building and nurturing strong relationships with key stakeholders and decision-makers.
  • Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

Matching Summary

Manage and oversee the centralized mailbox for APAC accounts, ensuring timely and professional responses to client inquiries and maintaining service excellence standards.

Skills & Requirements

Must-have

  • Manage centralized mailbox for APAC accounts
  • Primary point of contact for portfolio accounts
  • Address issues via emails
  • Work during Australia or Singapore timezone

Nice-to-have

  • Inspiration in travel as a force for good
  • Inclusive and collaborative culture
  • Passion for learning and growth
  • Problem-solver at heart

Key Requirements

  • Minimum 5+ years of overall experience
  • Experience in business travel industry preferred
  • Exceptional interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter