This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes within JLL's PeopleSoft 9.2 Financial Management platform
Job Summary
This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes within JLL's PeopleSoft 9.2 Financial Management platform.
Key responsibilities include analyzing and resolving complex production issues, monitoring system performance, managing incidents, and collaborating with finance teams on system enhancements.
Success is measured by system reliability (99.8% uptime), timely month-end closes with zero delays, high SLA compliance for issue resolution, and innovation through automation.
Matching Summary
This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes within JLL's PeopleSoft 9.2 Financial Management platform.
Skills & Requirements
Must-have
PeopleSoft Financial Management 9.2 support
Production support methodologies
System monitoring and incident management
SQL and PSQuery for data analysis
Financial close processes support
Work under pressure during critical periods
Nice-to-have
Process automation tools experience
Predictive analytics solutions
Mentoring technical teams
Cross-functional initiative leadership
JLL systems and process experience
Key Requirements
3-5 years supporting PeopleSoft Financial Management 9.2
Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
PeopleSoft certifications in Financial Management (preferred)