Consultant, Global Analytic Insights

Concentrix

Makati City, Philippines
Onsite
Speech analytics management
Data analysis and presentation
Process review and improvement
The Sr. Analyst role is critical in driving business success through a blend of general data analytics and specialized speech analytics

Job Summary

  • The Sr. Analyst role is critical in driving business success through a blend of general data analytics and specialized speech analytics.
  • They will proactively assess programs to identify projects that boost operational efficiency and financial performance.
  • Effectively present complex data insights to stakeholders at all levels, ensuring alignment with business objectives.

Matching Summary

The Sr. Analyst role is critical in driving business success through a blend of general data analytics and specialized speech analytics.

Skills & Requirements

Must-have

  • speech analytics management
  • data analysis and presentation
  • process review and improvement
  • stakeholder communication and management
  • data-driven decision making
  • call recording analysis

Nice-to-have

  • strategic insight development
  • competitive intelligence analysis
  • creative problem solving
  • teamwork and accountability

Key Requirements

  • Bachelor’s degree in related field
  • two to four years related experience
  • Advanced/expert skills in Microsoft Office
  • Willing to align to a North American work schedule
  • Willing to work onsite fully

Work Rights

Not specified

Tailored Resume

Cover Letter