The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision
Job Summary
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision.
Key duties include responding to inquiries, providing quotes, handling order entry, placing orders via various methods, and influencing gross profit through price negotiation.
Motion Industries offers an excellent benefits package including healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
Matching Summary
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision.
Skills & Requirements
Must-have
fulfill customer orders
manage incoming customer calls
provide product quotes
order entry
source products
determine cost effective shipping
Nice-to-have
build customer relationships
drive process improvements
relate to the customer
Key Requirements
Eligible to participate in DoD Skillbridge program
High school diploma or GED
0-3 years related experience
Reliability, organization, attention to detail
Strong communication skills
Ability to multi-task and time management
Moderate computer skills
Work Rights
Eligible to participate in DoD Skillbridge program