Patient Access Representative

Corewell Health

Grand Rapids, MI, US
Not specified; not specified; comprehensive benefi...
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High school diploma or equivalent required
1 year of relevant experience in related field
Ability to handle inbound and outbound calls
** Corewell Health is seeking a Patient Access Representative for a hybrid role in Grand Rapids, MI. The position involves assisting patients and healthcare staff with service access and problem resolution while ensuring an exceptional customer experience. **

Job Summary

  • The role involves assisting patients and providers with accessing services, resolving problems, and navigating health system processes.
  • Employees are expected to create exceptional experiences through various contact channels including phone, online chat, and email.
  • Corewell Health offers a comprehensive benefits package including on-demand pay, retirement options, and discounts on essential services.

Matching Summary

Match Score: 75

** Corewell Health is seeking a Patient Access Representative for a hybrid role in Grand Rapids, MI. The position involves assisting patients and healthcare staff with service access and problem resolution while ensuring an exceptional customer experience. **

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • High School Diploma or equivalent required
  • 1 year of relevant experience in related field
  • Ability to handle inbound and outbound calls

Nice-to-have

  • Strong problem-solving and communication skills
  • Experience with healthcare benefit navigation
  • Commitment to corporate values and excellence

Key Requirements

  • High School Diploma or equivalent
  • 1 year of relevant experience
  • Compliance with vaccine requirements (MMR, Varicella, Tdap, Influenza)

Work Rights

Not specified

Tailored Resume

Cover Letter