Operations Lead, Australia

AIG

Melbourne, Australia
Proven operations experience in insurance or financial services
Advanced microsoft excel and word skills
Strong stakeholder communication with senior leaders
This role serves as a central contact and key member of the operations team responsible for day-to-day management of policy servicing and underwriting administration

Job Summary

  • This role serves as a central contact and key member of the operations team responsible for day-to-day management of policy servicing and underwriting administration.
  • The position requires overseeing onshore and offshore resources to ensure business requirements are processed within agreed service levels and KPIs.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its employees.

Matching Summary

This role serves as a central contact and key member of the operations team responsible for day-to-day management of policy servicing and underwriting administration.

Skills & Requirements

Must-have

  • Proven operations experience in Insurance or Financial Services
  • Advanced Microsoft Excel and Word skills
  • Strong stakeholder communication with senior leaders
  • Analytical and problem-solving skills with attention to detail
  • Experience managing onshore and offshore resources

Nice-to-have

  • Flexible and adaptable team player
  • Outcome driven with strong commitment to targets
  • Ability to work autonomously when required
  • Excellent time management skills
  • Enjoy a variety of tasks

Key Requirements

  • Proven operations experience in Insurance or Financial Services
  • Advanced computer skills in Microsoft Office suite
  • Excellent verbal and written English skills

Work Rights

Not specified

Tailored Resume

Cover Letter