Complaints Officer

Aegon UK

Edinburgh, United Kingdom
Base: £28,160; bonus/equity: not specified; benefi...
Hybrid
Experience in complaints-related role
Analytical and investigation skills
Clear communication skills
We’re driven by our commitment to helping the UK get ready for retirement

Job Summary

  • We’re driven by our commitment to helping the UK get ready for retirement.
  • You’ll take ownership of complex complaints and investigate customer experiences.
  • We offer a competitive salary and a variety of lifestyle benefits.

Matching Summary

We’re driven by our commitment to helping the UK get ready for retirement.

Salary

Base: £28,160; Bonus/Equity: Not specified; Benefits: Enhanced pension scheme, private medical cover

Skills & Requirements

Must-have

  • Experience in complaints-related role
  • Analytical and investigation skills
  • Clear communication skills

Nice-to-have

  • Understanding of pension products
  • Knowledge of FCA and ADR regulations

Key Requirements

  • Previous experience in financial services
  • Understanding of dispute resolution regulations

Work Rights

Must have the right to work in the UK

Tailored Resume

Cover Letter