Client Engagement Specialist

Otis

Remote City, FL, USA
Fully remote
Prioritize customer needs
Liaison with internal departments
Update customer reports
This role will work closely with the key account executives to provide support with meeting customer expectations

Job Summary

  • This role will work closely with the key account executives to provide support with meeting customer expectations.
  • We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
  • Otis is the world’s leading elevator and escalator manufacturing, installation, and service company.

Matching Summary

This role will work closely with the key account executives to provide support with meeting customer expectations.

Skills & Requirements

Must-have

  • Prioritize customer needs
  • Liaison with internal departments
  • Update customer reports
  • Manage proposal request process
  • Oversee COI approval process
  • Utilize electronic bid systems
  • Troubleshoot customer issues

Nice-to-have

  • Values Safety, Ethics, Quality, Innovation
  • Talent driven company
  • Can-do attitude
  • Insight into customer needs
  • Thrive in a team environment

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • Proficiency in Excel
  • Proven track record of meeting deadlines
  • Demonstrated excellence in customer service
  • Proven ability to work collaboratively

Work Rights

Not specified

Tailored Resume

Cover Letter