Job Summary

• As a Customer Service Specialist I you will provides technical and medical information, and/or performs intake of adverse events/ product complaints with quality customer servce.
• Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines.
• Works closely with internal and external client contacts (up to and including members of client management) to resolve complex inquiries.

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Skills & Requirements

Key Requirements

• 2+ years of experience
• Bachelor's degree or equivalent
• Excellent verbal and written communication skills
• Proficient computer and keyboarding skills

Work Rights