Customer Care Specialist

Envista

San Jose, , United States
Customer relationship management system
Enterprise resource planning system
International customer service
The International Customer Care Representative will be responsible for accurately entering overseas orders promptly and professionally

Job Summary

  • The International Customer Care Representative will be responsible for accurately entering overseas orders promptly and professionally.
  • Individual will respond to internal and external customer inquiries via phone and email and resolve issues within department standards and goals.
  • They will contribute to company revenue by consistently meeting productivity and quality standards.

Matching Summary

The International Customer Care Representative will be responsible for accurately entering overseas orders promptly and professionally.

Skills & Requirements

Must-have

  • Customer Relationship Management system
  • Enterprise Resource Planning system
  • international customer service
  • Microsoft Office proficiency
  • prioritize assigned work

Nice-to-have

  • continuous improvement activities
  • deescalate emotions
  • limited supervision
  • build and maintain rapport

Key Requirements

  • B2+ level English proficiency
  • High school diploma or equivalent
  • 1-year relevant customer service experience
  • Experience with international customers preferred

Work Rights

Not specified

Tailored Resume

Cover Letter