Front Desk Coordinator Iii Schmieding Developmental Center (springdale, Ar)

University of Arkansas for Medical Sciences

Springdale, AR, US
Patient check-in and check-out
Processing phone calls
Scheduling patient appointments
Under the supervision of the Access Coordinator Supervisor and/or Program Director, you will be responsible for coordinating office activities for faculty and clinical providers

Job Summary

  • Under the supervision of the Access Coordinator Supervisor and/or Program Director, you will be responsible for coordinating office activities for faculty and clinical providers.
  • This role provides comprehensive administrative and operational support, including but not limited to processing phone calls, checking patients in/out, scheduling, patient registration, and monitoring time-sensitive patient records, such as referrals and consents.
  • UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy

Matching Summary

Under the supervision of the Access Coordinator Supervisor and/or Program Director, you will be responsible for coordinating office activities for faculty and clinical providers.

Skills & Requirements

Must-have

  • Patient check-in and check-out
  • Processing phone calls
  • Scheduling patient appointments
  • Patient registration
  • Monitoring patient records
  • High level of customer service

Nice-to-have

  • Collaborative and supportive environment
  • Detail-oriented
  • Passionate about supporting patient care
  • Bilingual applicants encouraged

Key Requirements

  • High school diploma/GED
  • Three (3) years of customer service experience
  • Healthcare registration, billing, or scheduling experience
  • Proficiency in computer basics and data entry
  • Knowledge of telephone etiquette
  • Strong organizational and multitasking skills
  • Excellent interpersonal and communication skills
  • Ability to collaborate with staff
  • Familiarity with office machines
  • Proof of legal authority to work in the US

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter