Customer Service Representative I, Part Time

Mass General Brigham Incorporated

Somerville, MA, United States
Base: $17.71 - $25.28phly; bonus/equity: not speci...
Fully remote
Respond to patient inquiries
Resolve guarantor account balances
Hipaa privacy guidelines
The team is growing and hiring Remote Customer Service Representatives to review and resolve guarantor account balances

Job Summary

  • The team is growing and hiring Remote Customer Service Representatives to review and resolve guarantor account balances.
  • Primary focus includes timely responses to guarantor inquiries, securing payments, making appropriate adjustments, and resolving registration or insurance issues.
  • Mass General Brigham relies on a wide range of professionals to advance our mission and strives to provide exceptional care.

Matching Summary

The team is growing and hiring Remote Customer Service Representatives to review and resolve guarantor account balances.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to patient inquiries
  • Resolve guarantor account balances
  • HIPAA Privacy guidelines
  • Epic billing systems knowledge
  • Medical billing and insurance processing

Nice-to-have

  • Positive, open-minded attitude
  • Collaborative team player
  • High standards of professional conduct

Key Requirements

  • High School diploma or GED
  • 1-3 years relevant experience
  • Effective communication skills
  • Organizational skills
  • Problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter