It Support Engineer Ii

KSB

Houston, TX, US
Not specified; not specified; flexible working tim...
Hybrid
4+ years level 2 it support experience
Windows 11 and windows server proficiency
Ubiquiti unifi network configuration
This role serves as the escalation point for complex technical issues while providing direct onsite support to diverse industrial operations

Job Summary

  • This role serves as the escalation point for complex technical issues while providing direct onsite support to diverse industrial operations.
  • The position requires hands-on field support across multiple locations including Southeast Texas, Louisiana, California, Georgia, Canada, and Mexico.
  • KSB values people who take initiative and are committed to business success, offering flexible working time models and individual training opportunities.

Matching Summary

This role serves as the escalation point for complex technical issues while providing direct onsite support to diverse industrial operations.

Salary

Not specified; Not specified; Flexible working time models, individual training opportunities, fair framework conditions for collective wages and pensions

Skills & Requirements

Must-have

  • 4+ years Level 2 IT support experience
  • Windows 11 and Windows Server proficiency
  • Ubiquiti UniFi network configuration
  • Microsoft 365 and hybrid cloud support
  • Extensive travel across North America

Nice-to-have

  • Spanish language skills for Mexico operations
  • PowerShell automation scripting capabilities
  • Experience in manufacturing environments
  • Project management for technology deployments
  • Okta SSO administration experience

Key Requirements

  • Minimum 4+ years in IT support
  • Associate or bachelor's degree in IT
  • CompTIA A+/Network+ or Microsoft certifications preferred
  • Ability to lift equipment up to 50 pounds
  • Willingness to travel 25-30% of the time

Work Rights

Not specified

Tailored Resume

Cover Letter