You will be responsible for day‑to‑day supervision of claims processing teams, ensuring accuracy, turnaround time, compliance, and customer satisfaction across international markets
Job Summary
You will be responsible for day‑to‑day supervision of claims processing teams, ensuring accuracy, turnaround time, compliance, and customer satisfaction across international markets.
Lead, coach, and motivate a team of Claims Processors/Analysts, setting clear performance expectations and conducting regular feedback sessions.
Identify opportunities to improve process efficiency, accuracy, and customer experience, and support implementation of new products, processes, and tools.
Matching Summary
You will be responsible for day‑to‑day supervision of claims processing teams, ensuring accuracy, turnaround time, compliance, and customer satisfaction across international markets.
Skills & Requirements
Must-have
International Healthcare Claims Operations
Claims processing teams supervision
Operational discipline
Regulatory environment
Performance management
Nice-to-have
Continuous improvement mindset
People-focused
Calm under pressure
Collaborative
Open to change
Key Requirements
8–12 years of experience
15+ years in international healthcare claims
10+ years in Team Lead/Supervisory role
Strong understanding of international healthcare policies