Operations Analyst I

Global Payments Inc.

Not specified (assumed to be hybrid based on common industry practice).
Bachelor's degree in it or business
Experience with ca, bmc, or ibm suites
Mainframe and distributed systems knowledge
Global Payments Inc. is seeking an Operations Analyst I to enhance system performance and support operational processes. The role involves analyzing data, collaborating with IT teams, and assisting in incident management to ensure efficient processing within their payment solutions

Job Summary

  • The role is responsible for analyzing system performance to ensure optimal processing efficiency within a global payments technology landscape.
  • Candidates will engage with technical support teams to manage bridge calls and resolve client-impacting issues while ensuring business continuity.
  • This position requires assessing incident criteria to determine the need for formal root cause analysis and liaising with resources to provide technical feedback.

Matching Summary

Match Score: 75

Global Payments Inc. is seeking an Operations Analyst I to enhance system performance and support operational processes. The role involves analyzing data, collaborating with IT teams, and assisting in incident management to ensure efficient processing within their payment solutions.

Skills & Requirements

Must-have

  • Bachelor's Degree in IT or Business
  • Experience with CA, BMC, or IBM suites
  • Mainframe and distributed systems knowledge
  • Advanced SQL and DB2 proficiency
  • Microsoft Office Suite expertise

Nice-to-have

  • Ability to multitask across multiple projects
  • Strong internal communication skills
  • Process improvement mindset
  • Experience with automation products

Key Requirements

  • Bachelor's Degree in IT or Business related study
  • 2 Years Relevant Operations Experience
  • No prior experience required if degree is held

Work Rights

Not specified

Tailored Resume

Cover Letter