The Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience by managing appointments, answering calls, processing patient information, and ensuring seamless communication between clients and our medical team
Job Summary
The Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience by managing appointments, answering calls, processing patient information, and ensuring seamless communication between clients and our medical team.
Responsibilities include greeting clients and patients, answering phones, scheduling appointments, managing records, processing payments, and supporting the clinical team.
Benefits include medical, dental, vision, 401(k), PTO, and a supportive team environment, with tailored development programs and career pathing.
Matching Summary
The Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience by managing appointments, answering calls, processing patient information, and ensuring seamless communication between clients and our medical team.
Skills & Requirements
Must-have
veterinary front desk role
exceptional client service
fast-paced environment
answering phones
scheduling appointments
processing payments
Nice-to-have
team-oriented practice
supportive team environment
compassionate client-focused service
empathy in all interactions
Key Requirements
1+ year veterinary or medical front desk experience