Lpn Call Center- Onsite- Mid-shift 10a-10:30p

Willow Creek Behavioral Health

Green Bay, Wisconsin, US
Competitive salary commensurate with experience; n...
Onsite
Phone triage and patient call backs
Insurance eligibility verification
Pre-admission screenings and assessments
Willow Creek Behavioral Health is seeking an LPN Call Center Intake Coordinator for mid-shift hours, responsible for conducting patient intakes, managing inquiries about services, and coordinating admissions. Candidates should have healthcare admissions experience, preferably in mental health or substance use disorder, along with strong interpersonal skills

Job Summary

  • The Intake Coordinator serves as the single point of entry for in-patient intake at Willow Creek Behavioral Health.
  • Responsibilities include conducting phone triage, verifying insurance eligibility, and coordinating with external review organizations.
  • The facility offers a comprehensive benefit plan and competitive salary commensurate with experience.

Matching Summary

Match Score: 75

Willow Creek Behavioral Health is seeking an LPN Call Center Intake Coordinator for mid-shift hours, responsible for conducting patient intakes, managing inquiries about services, and coordinating admissions. Candidates should have healthcare admissions experience, preferably in mental health or substance use disorder, along with strong interpersonal skills.

Salary

Competitive salary commensurate with experience; Not specified; Comprehensive benefit plan included

Skills & Requirements

Must-have

  • Phone triage and patient call backs
  • Insurance eligibility verification
  • Pre-admission screenings and assessments
  • Crisis intervention services
  • Clinical documentation maintenance

Nice-to-have

  • Outstanding interpersonal skills
  • Knowledge of community resources
  • Experience in mental health field
  • Strong telephone etiquette

Key Requirements

  • High school diploma required
  • One or more years healthcare admissions experience
  • CPR certification required
  • De-escalation and restraint certification required
  • Bachelor's degree preferred in social work or related field

Work Rights

Not specified

Tailored Resume

Cover Letter