As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations
Job Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
You will feel a strong sense of purpose knowing your work supports both employers and safer workplaces.
EML provides career opportunities and great employee benefits, including a diverse and collaborative team culture like no other and flexibility to work from home to support work/life balance.
Matching Summary
As a Policy Specialist, you will act as a key point of contact for employers, helping them understand and navigate their WorkSafe insurance policies and premium obligations.
Skills & Requirements
Must-have
WorkSafe insurance policies
premium obligations
resolve premium-related enquiries
manage employer accounts
customer service experience
strong communication skills
Nice-to-have
learning culture
diverse team
positive impact
strong sense of purpose
collaboration
respect, integrity and honesty
Key Requirements
customer service, contact centre, or debt collection experience
workers compensation, insurance, or regulated environment experience highly regarded
understanding of financial concepts or premium calculations advantageous