Customer Experience Associate

TD

Kanata, Ontario, Canada
Base: $22.50 - $28.33 cad ph; bonus/equity: not sp...
Process financial transactions accurately
Customer service and support skills
Promote banking products and services
At TD Canada Trust, we build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions

Job Summary

  • At TD Canada Trust, we build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions.
  • This role involves processing financial transactions, understanding customer needs, promoting banking solutions, and contributing to a positive, diverse, and equitable work environment.
  • TD offers a comprehensive Total Rewards package including competitive base salary, benefits, career development, and a supportive workplace culture focused on colleague success.

Matching Summary

At TD Canada Trust, we build deep and long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and solutions.

Salary

Base: $22.50 - $28.33 CAD per hour; Bonus/Equity: Not specified; Benefits: Health, savings, retirement, paid time off, banking discounts

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Customer service and support skills
  • Promote banking products and services
  • Use of MS Office and internet
  • Handle confidential customer information
  • Achieve business objectives and goals

Nice-to-have

  • Strong organizational and time management
  • Effective verbal and written communication
  • Initiative and detail oriented
  • Teamwork and collaboration
  • Adaptability in fast-paced environment
  • Commitment to diversity and equity

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree is an asset
  • Knowledge of MS Office applications
  • Ability to handle multiple tasks and priorities

Work Rights

Not specified

Tailored Resume

Cover Letter