It Manager

Wpp

San José, Costa Rica
**
End user services (eus) management
It budget management
Infrastructure management (azure, lan)
** WPP is seeking a highly technical IT Manager to oversee End User Services and drive strategic technology operations in Costa Rica. The role involves managing IT infrastructure, enhancing service delivery, and leading IT transformation initiatives while ensuring security and compliance standards are met. **

Job Summary

  • Oversee End User Services (EUS) and drive strategic technology operations across the Costa Rica market, ensuring optimal service delivery and enhanced IT frameworks.
  • Manage daily technology operations, IT infrastructure, and technical support staff, while coordinating with cross-functional teams to implement technology solutions aligned with business objectives.
  • Drive the adoption of best practices in IT service management, lead technology standardization efforts, and implement cybersecurity best practices in coordination with the Cyber, Risk & Compliance (CRC) team.

Matching Summary

Match Score: 75

** WPP is seeking a highly technical IT Manager to oversee End User Services and drive strategic technology operations in Costa Rica. The role involves managing IT infrastructure, enhancing service delivery, and leading IT transformation initiatives while ensuring security and compliance standards are met. **

Skills & Requirements

Must-have

  • End User Services (EUS) management
  • IT budget management
  • Infrastructure management (Azure, LAN)
  • ITIL best practices
  • Security and compliance
  • Vendor and contract management

Nice-to-have

  • AI-driven support solutions
  • Continuous improvement initiatives
  • Cross-functional team collaboration
  • Mentoring and skills development

Key Requirements

  • Bachelor's degree in IT or related field or relevant experience
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills

Work Rights

Not specified

Tailored Resume

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