Team Lead, Market Operations

Carvana

Flint, MI, United States
Full-time salary position; not specified; medical,...
On-site
Customer experience management
Team leadership and development
Operational efficiency
Carvana is seeking a Team Lead for its Market Operations department in Flint, MI. The ideal candidate will have significant management and customer service experience, along with a focus on team development in a fast-paced, team-oriented environment

Job Summary

  • The Team Lead is responsible for running the local Carvana hub, including market launch, operations, logistics, and team engagement.
  • Key responsibilities include interviewing, onboarding, training, and developing Customer Advocates, while driving production and managing customer issues.
  • The role requires a proven history of developing and coaching employees, strategic planning, process improvement, and exceeding goals.

Matching Summary

Match Score: 85

Carvana is seeking a Team Lead for its Market Operations department in Flint, MI. The ideal candidate will have significant management and customer service experience, along with a focus on team development in a fast-paced, team-oriented environment.

Salary

Full-Time Salary Position; Not specified; Medical, Dental, and Vision benefits

Skills & Requirements

Must-have

  • Customer experience management
  • Team leadership and development
  • Operational efficiency
  • Problem-solving
  • Market launch and success

Nice-to-have

  • Positive team morale
  • Analytical mindset
  • Startup environment adaptability

Key Requirements

  • 5+ years customer-facing team experience
  • 3+ years management experience
  • Proven employee development history
  • Strategic planning experience
  • Willingness to work weekends

Work Rights

Not specified

Tailored Resume

Cover Letter