This role leads the delivery of managed data center operations and structured cabling infrastructure for a major banking customer
Job Summary
This role leads the delivery of managed data center operations and structured cabling infrastructure for a major banking customer.
The Service Delivery Manager acts as the single point of contact, overseeing internal teams and third-party vendors to ensure high-performance service delivery.
Candidates must enforce strict compliance with banking industry requirements including physical security, regulatory audits, and data privacy standards.
Matching Summary
Match Score: 75
This role leads the delivery of managed data center operations and structured cabling infrastructure for a major banking customer.
Skills & Requirements
Must-have
Managed data center operations
Structured cabling infrastructure
SLA framework management
ITIL best practices
Team leadership of technicians
Nice-to-have
Continuous improvement planning
Proactive customer relationship building
Cross-functional team collaboration
Risk assessment participation
Disaster recovery planning support
Key Requirements
Bachelor's degree in IT or Electrical Engineering
Minimum 8 years experience in data center operations
At least 3 years supporting financial services environments
ITIL Foundation certification required
Knowledge of ANSI/TIA and ISO/IEC cabling standards