Monitor customer accounts for suspicious activities
Credit card inquiries and account management
Collaboration with law enforcement agencies
Monitor customer accounts for suspicious/fraudulent activities and take appropriate action when required
Job Summary
Monitor customer accounts for suspicious/fraudulent activities and take appropriate action when required.
Develop and implement fraud prevention strategies and procedures, including the use of fraud detection tools and technologies.
Provide first-class support by conducting in-depth due diligence, ensuring compliance with regulatory requirements, and safeguarding clients and organization.
Matching Summary
Monitor customer accounts for suspicious/fraudulent activities and take appropriate action when required.
Skills & Requirements
Must-have
monitor customer accounts for suspicious activities
credit card inquiries and account management
collaboration with law enforcement agencies
fraud prevention strategies and procedures
monitoring financial transactions for fraud
conduct investigations and report fraud incidents
Nice-to-have
focus on the customer
positive professional attitude
build relationships with stakeholders
continually build understanding of teams
Key Requirements
1+ years of experience in customer service/call centre