Customer Service & Operations Coordinator (m/w/d)

Helm Ag

Hamburg, DE
On-site
Import and export operations
Logistics and supply chain management
Customs clearance processes
Ensure smooth handling of all imports and sales according to legal frameworks and contracts

Job Summary

  • Ensure smooth handling of all imports and sales according to legal frameworks and contracts.
  • Coordinate operational collaboration between departments, suppliers, customers, and logistics providers, focusing on deliveries to the Baltic countries.
  • Manage order processes, transport tracking, invoicing, and external damage claims while ensuring compliance with internal and external regulations.

Matching Summary

Ensure smooth handling of all imports and sales according to legal frameworks and contracts.

Skills & Requirements

Must-have

  • Import and export operations
  • Logistics and supply chain management
  • Customs clearance processes
  • ERP systems (SAP, TM)
  • Compliance with regulations

Nice-to-have

  • Customer-oriented mindset
  • Problem-solving abilities
  • Proactive and questioning attitude
  • Team player
  • Multicultural environment

Key Requirements

  • 1-3 years of relevant experience
  • Commercial apprenticeship or equivalent
  • Diploma in international trade or logistics/business administration
  • Proficiency in MS Office, SAP, Salesforce
  • Fluent in English

Work Rights

Not specified

Tailored Resume

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