Principal User Experience Researcher

Rapid7

Strategic research leadership with systems-level thinking
Deep expertise in qualitative and quantitative methods
Experience leading research across enterprise platforms
This role involves defining the unified platform research strategy to guide the evolution of an intelligent security platform

Job Summary

  • This role involves defining the unified platform research strategy to guide the evolution of an intelligent security platform.
  • The successful candidate will lead complex mixed-method research that directly influences navigation, workflow unification, and AI-assisted experiences.
  • Rapid7 is building a dynamic workplace where multi-dimensional teams challenge what's possible to protect over 11,000 customers against threats.

Matching Summary

This role involves defining the unified platform research strategy to guide the evolution of an intelligent security platform.

Skills & Requirements

Must-have

  • Strategic research leadership with systems-level thinking
  • Deep expertise in qualitative and quantitative methods
  • Experience leading research across enterprise platforms
  • Ability to influence senior stakeholders and executives
  • Proven ability to drive clarity in ambiguous problem spaces

Nice-to-have

  • Mentoring researchers and cross-functional partners
  • Building scalable research frameworks and playbooks
  • Familiarity with sentiment and behavioral analytics
  • Connecting insights from market signals and feedback
  • Embedding insights into modular workflows

Key Requirements

  • Principal level experience in UX research
  • Systems-level thinking for platform environments
  • Strong synthesis and insight storytelling skills

Work Rights

Not specified

Tailored Resume

Cover Letter