Customer Service

White Mountain Animal Hospital

Base: $16.00-$18.00 based on experience; bonus/equ...
Greeting visitors and guiding clients
Scheduling and confirming appointments
Processing payments and explaining fees
The Client Service Representative serves as the face of VCA and sets the tone for building customer trust in the practice

Job Summary

  • The Client Service Representative serves as the face of VCA and sets the tone for building customer trust in the practice.
  • Responsibilities include greeting visitors, scheduling appointments, processing payments, and managing medical records while ensuring a clean facility.
  • The position offers competitive compensation between $16.00-$18.00 per hour along with comprehensive benefits including medical, dental, vision, and 401(k).

Matching Summary

The Client Service Representative serves as the face of VCA and sets the tone for building customer trust in the practice.

Salary

Base: $16.00-$18.00 based on experience; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, paid vacation/sick days, 401(k), employee pet discounts

Skills & Requirements

Must-have

  • Greeting visitors and guiding clients
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and charts
  • Maintaining clean facility environment

Nice-to-have

  • Educating clients on pet care
  • Building customer trust and confidence
  • Recommending products and services
  • Outbound follow-up calls to prospective clients

Work Rights

Not specified

Tailored Resume

Cover Letter