Service Manager

Focusfinancialpartners

St. Louis, MO, United States
Base: $60,000-$70,000; bonus/equity: annual cash b...
On-site
Exceptional service delivery
Operational and service request execution
Advisor and firm support
The Service Manager is responsible for delivering exceptional, solutions-oriented service to independent financial advisors and overseeing timely execution of operational and service requests

Job Summary

  • The Service Manager is responsible for delivering exceptional, solutions-oriented service to independent financial advisors and overseeing timely execution of operational and service requests.
  • Focus provides team members the flexibility to work a hybrid schedule, defined as 3 days in office work required per week, while giving team members the option to work remotely 2 days per week.
  • The role requires close teamwork and daily collaboration with teammates across Advisor Services and the organization, with duties fluctuating based on market volatility and seasonal volumes.

Matching Summary

The Service Manager is responsible for delivering exceptional, solutions-oriented service to independent financial advisors and overseeing timely execution of operational and service requests.

Salary

Base: $60,000-$70,000; Bonus/Equity: annual cash bonus; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • Exceptional service delivery
  • Operational and service request execution
  • Advisor and firm support
  • Custodian liaison
  • High-volume inbound communication management

Nice-to-have

  • Solutions-oriented approach
  • Proactive issue resolution
  • Teamwork and collaboration
  • Continuous skill development

Key Requirements

  • 3+ years in the financial services industry (RIA industry)
  • Bachelor's degree or 5+ years of equivalent work experience
  • Extensive knowledge of industry back-office practices and custodians

Work Rights

Not specified

Tailored Resume

Cover Letter