Technical Product Support (tps) Engineer

Applied Materials

Hwaseong, KOR
Technical support at customer site
Fleet performance analysis
System installation and upgrades
Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades

Job Summary

  • Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.
  • Acts as an intermediary and field escalation focal point between the customer and the Division, providing technical support and documentation to field engineers and technicians.
  • Offers a supportive work culture that encourages learning, development, and career growth, with a commitment to employee health and wellbeing.

Matching Summary

Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.

Skills & Requirements

Must-have

  • Technical support at customer site
  • Fleet performance analysis
  • System installation and upgrades
  • Field escalation focal point
  • Alpha and Beta site support
  • ECO review and communication

Nice-to-have

  • Supportive work culture
  • Career development opportunities
  • Pushing boundaries of innovation
  • Health and wellbeing programs

Key Requirements

  • Full time employee
  • 20% travel required

Work Rights

Not specified

Tailored Resume

Cover Letter