Base: $22.00 - $24.50 ph; bonus/equity: not specif...
Hybrid
Research and collect on past due student accounts
Communicate solutions clearly and concisely
Coordinate and monitor collections activity
The University of Massachusetts Global is seeking a Collection Specialist for a hybrid position in Aliso Viejo, CA, focusing on managing past due student accounts through effective communication and organizational skills. The role requires experience with Ellucian Banner ERP and entails working closely with both students and external collection agencies to resolve outstanding accounts
Job Summary
Research and collect on past due student accounts using all available resources, requiring an exceptional ability to communicate solutions clearly and concisely.
Coordinate and monitor collections activity with outside agencies, and prepare monthly reviews for bad debt write-off.
The position is hybrid, requiring candidates to reside in California and be available for collaboration during core hours from 10 am to 3 pm PST.
Matching Summary
Match Score: 80
The University of Massachusetts Global is seeking a Collection Specialist for a hybrid position in Aliso Viejo, CA, focusing on managing past due student accounts through effective communication and organizational skills. The role requires experience with Ellucian Banner ERP and entails working closely with both students and external collection agencies to resolve outstanding accounts.
Salary
Base: $22.00 - $24.50 per hour; Bonus/Equity: Not specified; Benefits: Health, Work-Life Balance, Financial Security, Retirement, Education, Wellness
Skills & Requirements
Must-have
Research and collect on past due student accounts
Communicate solutions clearly and concisely
Coordinate and monitor collections activity
Experience with Ellucian Banner ERP
Familiarity with Regent Education Financial Aid system
Knowledge of federal and state financial aid
Knowledge of Bankruptcy Laws and Filings
Nice-to-have
Strong interpersonal skills and exceptional customer service
Excellent problem-solving skills and good judgment
Demonstrated ability to handle adverse situations with tact
Strong team player
Demonstrated ability to multi-task effectively
Key Requirements
3 to 5 years of experience in collections or accounts receivable
Associate's or Bachelor’s degree in accounting or related field or equivalent working experience
Experience with Ellucian Banner modules: Accounts Receivable, Financial Aid, Student
Experience with Argos reporting tool
Experience with Regent Education Financial Aid system