Technical Account Manager Ii (remote, Bra)

CrowdStrike UK

Brazil
Fully remote
Ai-native platform
Proactive technical support
Customer success
As a Technical Account Manager with CrowdStrike, you will provide proactive technical support to our Premium Support customers, working with people who “wrote the book” on hacking and internet security

Job Summary

  • As a Technical Account Manager with CrowdStrike, you will provide proactive technical support to our Premium Support customers, working with people who “wrote the book” on hacking and internet security.
  • You will onboard new customers, ensure their success through health checks and training, and serve as a customer advocate with internal stakeholders.
  • Benefits include market leader compensation and equity, comprehensive wellness programs, competitive vacation, and professional development opportunities.

Matching Summary

As a Technical Account Manager with CrowdStrike, you will provide proactive technical support to our Premium Support customers, working with people who “wrote the book” on hacking and internet security.

Skills & Requirements

Must-have

  • AI-native platform
  • proactive technical support
  • customer success
  • technical problem solving skills
  • Windows Server Operating Systems
  • enterprise web technologies

Nice-to-have

  • passion for Internet Security
  • customer advocacy
  • ongoing self-education
  • collaborative attitude
  • limitless passion
  • relentless focus on innovation

Key Requirements

  • Bachelor’s Degree or equivalent experience
  • Experience with Windows Server Operating Systems
  • Excellent customer service skills
  • Excellent communication skills
  • Professional fluency with English
  • Proven problem-solving skills
  • Ability to travel up to 25%

Work Rights

Not specified

Tailored Resume

Cover Letter