Gbs Operations Customer Care Representative-10

UPS

Customer service
Case investigation
Process monitoring
This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case

Job Summary

  • This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.
  • This position documents incoming information regarding the customer's concern and investigates all evidence until the case is completed.
  • Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day.

Matching Summary

This position provides customer service, inputs and investigates cases, fields calls, and monitors the process of solving the customer's case.

Skills & Requirements

Must-have

  • customer service
  • case investigation
  • process monitoring
  • documenting information

Nice-to-have

  • talented teams
  • rewarding culture
  • innovative possibilities

Key Requirements

  • Permanent Employee Type

Work Rights

Not specified

Tailored Resume

Cover Letter